Specialised Services

our services

As a holistic turnkey consulting and management company, we provide a comprehensive range of services, that is tailor made to the unique requirements of your organisation.

 

Summarised below but not limited to is an outline of these key areas: 

Consulting

Our Consulting services provide expert advice and guidance to clients of various sizes, service offerings and business development stages to improve their business strategies, operations and overall performance. The core focus areas include:

 

Sales and Marketing: Assisting clients in developing effective sales and marketing strategies to increase revenue and expand their customer base.

Revenue management: Helping clients optimize their pricing and revenue strategies to maximize profits and financial performance.

 

 

Management

Our Operational management services offer all the benefits of being in a larger group management structure, at a fraction of the costs.
Being performance lead, our management services assist clients in streamlining their operations and improving efficiency to enhance the overall business, managing either the entire business operation, or select components thereof in accordance to our groups operational management standards, policies and procedures, with clear lines of accountability and responsibility, providing frequent reports and management updates ensuring the agreed objectives are attained.

Human Capital Development

Our "Umbungwetti" (excellence) Skills Development & training offers comprehensive workplace skills programmes which produce returns on individuals.
Each programme is focused t nurturing people and developing them to grow in their service proficiency.
Offering programmes specifically geared for hospitality establishments with a variety of over 130 skills development modules, we design workplace skills interventions with your unique operating requirements factored in.

Our Human Capital Development programmes are designed to lead a more productive workforce.

Business Modelling & management tools

Throughout our years one thing proven time and time again is our ability to identify strategic and organisational requirements of any hospitality establishment. Whether it's a new development concept, organisational restructure or strategic intervention. Apart from all the areas of intervention highlighted above we have further developed specialised data driven models, management tools and processes to professionally deliver well-structured and measurable interventions. We have highlighted a few of those intervention areas below;

1. New Business Development: Assisting clients in identifying and capitalizing on new business opportunities to drive growth and expansion.

2. Franchise or Licence Development opportunities: Providing expertise in developing and implementing franchising and licensing opportunities for clients who want to expand their brand and business presence. 

3. Business Organisational and Operational Planning: Assisting clients in developing efficient operations without effecting guest service or product quality.

4. Budgeting and Cashflow Forecasting: Helping clients create realistic budgets and forecast cashflow to manage financial resources effectively.

5. Capex and R&M Programs: Along with budgeting and cashflow forecasting, assisting clients in planning, and managing capital expenditures and developing repair and maintenance programmes along with soft and hard refurbishment process to maintain and enhance assets, and ensuring the organisation remains competitive.

6. SOP Development: Throughout our years of operation we have developed and evolved numerous Standard Operating Procedure's which are efficient, and consistent with the organisations brand standards and objectives.

 

Having vast experience in a multitude of hospitality environments, our company caters for a wide range of business types and sizes, and our tailor-made solutions are geared towards providing for your specific needs and budgets, Positioning ourselves as a valuable partner in helping businesses succeed and thrive.